FAQ

After you have placed an order, it will be saved in your account. In the future you can easily go back to the old order and place the order again. Please take a look at the video below for an explanation.

Search and select the products you want to order and place them in the shopping cart. This can also be done by quick order upload (see next question). To place the order, click on your shopping cart and proceed to check out. After selecting a shipping address, you can add a purchase order number and place the order at FlexiForce.

You will receive an e-mail with an overview of your order, and afterwards you will receive the final order confirmation from the relevant FlexiForce subsidiary.

In our webshop you have the possibility to upload a ‘quick order’ list with products, so you don’t have to search for specific products and add them to your cart one by one.

In the menu ‘Specials’ you will find the quick order function. Download the order template (Excel) and fill in the product names (SKU’s) and quantities of the products you wish to order. Please make sure that the products are filled in correctly and submit the file. You will see a confirmation and the products are automatically sent to your shopping cart, after which you can proceed to the checkout as usual.

We have introduced a new feature in our webshop that enables you to select and order your custom torsion springs directly. When you select the category ‘torsion springs’ in our webshop, you can access our torsion spring configurator. With our configurator, you can select the required dimensions and other options for your custom spring. You can directly add the configured spring to your shopping cart, it’s that easy!

Did something go wrong with your order? Please contact us as soon as possible to resolve the issue.

Can’t find the product that you are looking for? Or do you have a product specific question? Just let us know, we are happy to assist you in any way we can. Fill in our contact form at the bottom of this page and we will contact you shortly.